Personal Shopper Service

Personal Shopper - Your shopping at the airport is even easier!

If you are departing from Rome for any destination - Italian, European or non-European - you can take advantage of an important opportunity.

It is in fact possible to shop in the Tax Free Mall * of the boarding area E, a unique place  with more than 50 shops, including the boutiques of the most famous Italian fashion brands and international ones, at prices without 22% VAT or reduced by the value equivalent to VAT *, regardless of the destination of your flight, your nationality or country of residence.

To facilitate your purchases, we recommend that you browse the Rome Airport Luxury Guide  from the comfort of your home with the must-haves of the current fashion collections and reserve online - a few days in advance of your departure - your favorite products in the model, size and desired color, in order to have the certainty of finding them ready to buy and pick up directly at the airport boutique on the day of your flight. The pre-order will be handled by our official Personal Shoppers who are also at your disposal for information or reservations for any other brand product present at the airport.

The service is totally free and available in Italian, English and Mandarin, with specialised staff on hand to help. You can request this service directly visiting the Personal Shopper desk in the Tax Free Mall at the airport, calling the number +39 337 1161979 (WhatsApp is also available) or visiting any ADR Infopoint at the airport. 

* Prices in the Tax Free Mall are without VAT, for passengers departing to non-EU destinations. For all other passengers, look here  for the boutiques where prices are equivalent to the value without VAT.



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