Lost Property

ITEMS LOST BEFORE AND AT SECURITY CHECKS

To report lost items in the areas before (landside) and at security checkpoints click here, you will be directed to the new Lost&Found management service, powered by Boomerang.

Once the process of reporting, searching and checking lost items has been completed, to physically collect the items, even by proxy, go to the Lost&Found office located on the Arrivals floor of Terminal 3 close to door number 6, which is open: 

• from 7am to 5 pm from Monday to Friday;
• from 7am to 3 pm on Saturday and Sunday.

Alternatively, you can contact a courier company to collect and deliver the items on your behalf.

During the trial period the service will be in English only. You can also report lost items by calling +39 06 65955253 or by writing to oggettirinvenuti@adrsecurity.it.

Clicking on the above link will take you to a website that does not belong Aeroporti di Roma S.p.A.
Aeroporti di Roma S.p.A. is not responsible for the services provided by Thanks Boomerang Inc. and/or for any damages resulting from any malfunction, interruption, suspension, delay or anomaly in connection with the aforementioned website.

 

ITEMS LOST AFTER SECURITY CHECKS

If you wish to report lost property in the airside area of the airport, after security checks, you can call +39 06 65953313 or write to lostfoundadr@adr.it
The office is located in the baggage reclaim hall in Terminal 3 (opposite belt 14) and is open daily from 07:00 to 15:00.

For lost baggage and items lost on board the aircraft, please visit the page Lost & Found baggage where you will find the contact details on the handling company - which provides ground handling services on behalf of the airline - for your departing flight, displayed on the monitor next to the baggage claim area.