Is it possible to leave without documents for countries within the Schengen agreement area ?

No. A valid identification document is required for check-in.
For further information:
 

How long before departure should you be at the airport ?

Acceptance procedures for national and international flights vary depending on the destination and the airline, which should be contacted for detailed information. At the check-in desk a ticket and a valid document – passport or identity card – should be shown to the staff of the handling company. In addition, you should check that the country you are travelling to does not require any vaccinations or a visa.

 

Who carries out baggage reclaim at the airport ?

As a result of the liberalization of airport services, baggage reclaim is carried out by ground handling companies only, not by the management company.
The handling companies that carry out ground services for the airlines at Rome Ciampino Airport are:

• Aviation Services
• Consulta

If you lose your luggage, you should contact the Lost Luggage desk of the handling company responsible immediately, shown on the screen next to the baggage reclaim belts.

 

How to make baggage reclaim easier

To avoid your bag being confused with other bags of a similar size, shape and colour, you should make it recognizable with labels, stickers, coloured bands, etc. These details will make it easier to identify your bag upon arrival or if it is lost.
We suggest that you put a business card or a photocopy of a document in the suitcase to allow identification if there is any confusion or if the external label is missing.
At Arrivals you should check the reclaims’ screen for the number of the belt on which your luggage will arrive.

What to do at security

To reduce the time spent at security, we would suggest that you be prepared before reaching the metal detector and follow the instructions shown on the screens by taking off everything that if detected, could require a more thorough check of you and your luggage. Put the following articles in the trays provided at security: electrical/electronic items, jackets, coats, metal objects, watches, wallets, purses, keys, belts, buckles, etc. Remember that it is not permitted to wear or carry in your hand luggage objects that can be used as weapons (metal files, scissors, golf clubs, etc.), explosives or flammable, poisonous, toxic and infectious substances.
In addition, a list of objects not allowed on board is displayed at the check-in desk.

How and where to get information at the airport?

ADR will communicate all useful information through various channels:

• screens and interactive stations located in the terminals show flight and  boarding information, as well as special and/or abnormal events (strikes, etc.)
• information desks: in the Departures and Arrivals areas
• loud speaker announcements

Other information channels not managed by ADR:  airlines, handling companies (ground services) call centres and websites and ENAC, the National Civil Aviation Authority.

What services are available at the airport?

• toilets;
• ATMs/banks/currency exchanges/tax refund;
• bars, cafés and restaurants;
• lifts, air conditioning;
• public telephones;
• baby changing stations and play areas;
• shops, duty free shops

How to read the boarding pass?

The boarding pass, issued at the check-in desk or printed directly from the airlines’ site in the case of online check-in, and hand luggage only, should be presented at security and the boarding gate; and you should keep it with you until reaching your destination.
The boarding pass issued at check-in contains the following information:

1. Boarding gate
2. Boarding time
3. Seat assigned
4. Departure airport
5. Arrival airport
6. Passenger data
7. Flight details: number, class, date and time of departure

Schengen area

In 1985 France, Germany, Belgium, Luxembourg and the Netherlands established among themselves a territory without borders, called the Schengen Area, after the name of the town in Luxembourg where the first agreements were signed.

This intergovernmental cooperation was then extended to thirteen countries, with the signing Amsterdam agreement in 1997.

Now the Schengen agreement brings 25 European countries together:
Austria, Belgium, Denmark, Estonia, Finland, France, Germany, Greece, Italy, Iceland, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Norway, Poland, Portugal, the Czech Republic, Slovakia, Slovenia, Spain, Sweden, Switzerland and Hungary.

Foreigners: the citizens of all other countries. For entrance to, stay in, or transit across the entire Schengen area, foreigners must be in possession of a passport or another travel document recognized as valid to cross the borders of all Schengen countries.

Ministry of Foreign Affairs