Airport.AI is a world-leading instant messaging start-up in the airport sector. The technology developed by Airport AI is used by more than 40 airports worldwide.
Leveraging automation and artificial intelligence, Airport AI improves the passenger experience by reducing customer service costs. The platform enables the management and automation of customer service activities across all channels (phone, email, social media, chat) and is seamlessly integrated with airport-specific data sources (flight information, parking, service, etc.).
Airport AI has developed a chatbot platform that allows each airport to provide the best messaging / customer service experience to its passengers in one of the 11 languages supported by the system.