Passenger Experience
Improving the passenger experience through the development of:
- awareness of the airport, through solutions enabling the monitoring of passenger flows in the terminals;
- gamification and entertainment for passengers, enhancing their experience;
- new ways of collecting and valuing passenger feedback;
- personalised customer experience, through communications or tours profiled on individual passengers;
- tourism attraction solutions that encourage stopovers in Rome.
![Gamification](/documents/21237586/30224056/Gamification.jpg/56b209aa-c36d-e153-addf-987d84e0e37b?t=1705687352281)
Gamification
![Entertainment](/documents/21237586/30224056/Entertainment%C2%A0.jpg/c122719a-38ee-2936-33db-b680f59cae1f?t=1705687352319)
Entertainment
![Quality](/documents/21237586/30224056/Quality.jpg/3e8aeb6c-ea92-d0c0-d125-34590d03a4ec?t=1705687352362)
Quality
![Hyperpersonalized services](/documents/21237586/30224056/Hyperpersonalized+services.jpg/f0da1693-905c-0a1c-0991-b81e5e55f9bf?t=1705687352408)
Hyperpersonalized services
![Tourism Attraction](/documents/21237586/30224056/Tourism+Attraction.jpg/8b017567-0a18-c164-9e0e-be333c6819d7?t=1705687352452)
Tourism Attraction
![Awareness (Data driven approach)](/documents/21237586/30224056/Awareness.jpg/9f8c3538-7389-9522-bbf4-10737c26d444?t=1705687352495)