news - AEROPORTI DI ROMA
Eight new formats, presented today in partnership with Autogrill, Lagardère Travel Retail Italia and Venchi, which are developed over an area measuring approximately 2,000 square metres and which supplement the range already available under the Eataly brand, which has been in operation for just over one year. This additional range is mainly focused on table service, with concepts that enhance the Italian and international food and wine heritage.
A wide range of possibilities and different atmospheres today for guests and customers of the new catering outlets, presented in an unprecedented itinerary made up of tastings, animations and DJ Sets: from the Alemagna pastry café to the Berlucchi Franciacorta Sparkling Bar, from the brewery with Doppio Malto kitchen, to the Farinella pizzeria, where performed the world champion acrobatic pizza maker Nicola Matarazzo, from illy caffè, with Giorgio Facchinetti’s cold brew air show, to the Sophia Loren casual dining restaurant, which involved the participation of chef Gennaro Esposito, to the Japanese-Brazilian Temakinho restaurant and Chocogelateria Venchi with Giovanni Battista Mantelli, the creative soul of the brand.
The large Area A, created to offer itself as a meeting and socialising place for passengers, where they can pleasantly pass their available time, thus becomes an area where also the best of Italian food and wine culture and more can be found, with approximately 4,000 m2 plus over 2,000 m2 dedicated to lounges. A total of 6,000 m2 designed for passenger hospitality: the surface of a football field, visible from the entire infrastructure and easily accessible from various entry points. Added to these initiatives are those related to shopping which, in recent months, have involved the opening of the largest Duty Free in the world of Lagardère Travel Retail Italia with over 3,000 m2, the shopping mall, with more than 20 retail outlets which will add, over the next 12 months, a further 4,000 m2 to expand the range of products.
“The catering range presented today primarily enhances the Italian food and wine heritage, with segmented solutions that are attentive to the needs emerging from the various specific diets. It also offers passengers 600 additional seats, 190 charging stations, power banks, 34 additional tills and over 1,500 references for all tastes. Thanks to the commitment and shared objectives of our partners Autogrill, Lagardère and Venchi, this area is now even more a place for meeting and socialising. All of the catering points have been created using environmentally-sustainable and plastic-free materials and furnishings, low-energy consumption systems, separate waste collection and strategies for the management of food surplus (zero waste policy)," said Marilena Blasi, Sales Manager, Aeroporti di Roma, during her speech. “Today, we celebrate another step in the project, which also includes the opening of an area dedicated to shopping which will make a further 4,000 m2 available to passengers, together with innovative services which allow them to receive purchases made directly at the boarding gate thanks to Ottobot, the robot resulting from the partnership with the Ottonomy start-up which has already travelled more than 150 km in the Fiumicino Terminals. Passengers can alternatively collect what they have purchased once back in Rome, with the Pick-up on Return service. The goal is to proceed on this path with passion and audacity, surprising our customers and guiding the
transformation taking place in the world of travel, so that every passenger perceives Leonardo da Vinci Airport, not as a simple transit area, but as a place to live".
The inauguration was attended by:
Luca D'Alba, General Manager of Autogrill Italia, who said: “We are pleased to have consolidated our historic collaboration with ADR with these new openings, with which we share a continuous commitment to innovation and enhancement of the excellence of our country. With the four new concepts recently inaugurated (Temakinho, Sofia Lauren Restaurant, Alemagna and Berlucchi Franciacorta Sparkling Bar) Autogrill aims to respond to the needs and different tastes of tourists in transit through Fiumicino airport, offering a taste of Italy's food and wine heritage and the best of Made in Italy hospitality, with special attention to sustainability".
The CEO of Lagardère Travel Retail Italia, Alberto Niero, stated, during his speech: “The partnership between Aeroporti di Roma and Lagardère Travel Retail Italia continues to consolidate, with the opening of 3 new catering outlets at Leonardo Da Vinci airport at Rome Fiumicino. Travellers will now be able to enjoy fine coffees, craft beers and delicious dishes at the new illy, Doppio Malto and Farinella stores, Italian excellence in the catering world.”
On behalf of Venchi, Gionata Mangiafico, Italy Retail Manager, said: “We are thrilled to be here today to celebrate the inauguration of this wonderful new area inside the airport and the inauguration of our Chocogelateria, which will welcome customers eager to enjoy an ice cream or choose a delicious souvenir while waiting for their flight”.
Aeroporti di Roma, an Mundys Group company, manages and develops the Rome Fiumicino and Ciampino airports and carries out other activities related and complementary to airport management. Fiumicino, the first and only airport in Italy with a Skytrax rating of 5 stars for excellent standards in service quality, has two passenger terminals and is dedicated to business and leisure customers on domestic, international and intercontinental routes; Ciampino is mainly used by low-cost airlines, express-couriers and General Aviation activities In 2019, ADR recorded 49.4 million passengers as an airport system. (In 2022, due to the effects induced by Covid - 19 on air transport, Fiumicino Airport recorded 29.4 million passengers, while Ciampino Airport closed the year with 3.5 million passengers). Over the past six years, Aeroporti di Roma has received numerous awards, recognitions and quality certificates. The most important are the AIRPORT SERVICE QUALITY AWARD, awarded by ACI World in the category of European airports with more than 40 million passengers per year, for the years 2017 to 2022, for high levels of passenger satisfaction, and the ACI EUROPE BEST AIRPORT AWARD, category of airports with more than 40 million passengers per year, for the years 2018, 2019, 2020, 2022, 2023: in this case, the award rewards the achievement of excellence in several disciplines, including safety, operations, infrastructure, community relations, environmental awareness and customer care. As a result of these achievements, in 2022, ACI World included ADR in the 'Director General's Roll of Excellence', a roll of excellence to which only 69 out of more than 18,000 airports worldwide belong for the very high levels of quality offered to their passengers. SKYTRAX, in 2018 awarded ADR the WORLD'S MOST IMPROVED AIRPORT ARWARD based on the evaluation of services experienced by passengers at various airports around the world. In 2022 ADR received, again from Skytrax, the BEST AIRPORT STAFF IN EUROPE AWARD for meeting precise parameters of friendliness and efficiency of customer service staff in the terminal. ADR has also been recognised for its commitment to sustainability, receiving the United Nations World Tourism Organisation's LEADERSHIP IN SUSTAINABILITY AND COMMITMENT TO RESPONSIBLE TRAVEL 2020 award. In the field of innovation, in 2021, in connection with the SESAR - Single European Sky project, ADR was awarded the ACI EUROPE DIGITAL TRANSFORMATION AWARD for the airport's investment in the brand new Airport Operation Centre, and the implementation of the innovation model focused on Open Innovation. In 2022, Plug and Play Tech Center, the largest private investment fund in Silicon Valley, awarded ADR the "Corporate Innovation Award" for its commitment to promoting open innovation initiatives and building an innovative "airport of the future," an award confirmed for 2023
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